Get in Touch
Whether you're exploring dealer opportunities or have questions about our vehicle lineup, our team is ready to assist.
Phone
+1 (876) 672-1845Regional Office
Kingston, Jamaica
Contact Channels — MAXUS Caribbean
MAXUS Caribbean handles different inquiry types through different channels. The table below lists each one.
| Inquiry Type | Preferred Channel | Response |
|---|---|---|
| Dealer Recruitment | become-a-dealer.html application form | As quickly as possible |
| Fleet Quote | WhatsApp +1 (876) 565-0689 — mention Fleet Quote | As quickly as possible |
| General Enquiry | WhatsApp from this page — +1 (876) 565-0689 | When the team is online |
| Urgent / Phone | +1 (876) 672-1845 | Monday to Friday, 8:30am to 4:30pm |
| Press / Media | WhatsApp +1 (876) 565-0689 — mention Media | As quickly as possible |
| Regional HQ | Kingston, Jamaica (by appointment) | Appointments only — no walk-ins |
Why Contact MAXUS Caribbean Directly — Three Advantages
MAXUS Caribbean is the authorized regional distributor — not a reseller — so inquiries reach the people with authority to answer them.
Direct-to-Brand Contact, No Franchise Layer
Your inquiry reaches the regional distribution team, not a general call-centre. Dealer, fleet, and technical questions are answered by the team that manages the Caribbean relationship with SAIC Motor.
Based in Kingston, Jamaica
The team is based in Kingston, Jamaica, and handles dealer and fleet inquiries for the region.
Technical Questions
Technical questions go through your authorized dealer to the regional team.
Who Contacts MAXUS Caribbean?
Four profiles reach this team most often — match yours below to pick the right starting channel.
Territory Dealer Inquiries
Ideal for dealer-principals evaluating a MAXUS territory application. Start with the become-a-dealer.html form; the team reviews it and responds as quickly as possible.
Fleet Buyer Quotes
Ideal for logistics, tourism, ministry, and utility fleet managers requesting a fleet quote. Send a WhatsApp message with model, quantity, territory, and timeline.
Press & Media Requests
Ideal for trade journalists and regional business press covering the Caribbean auto sector, SAIC Motor's Americas expansion, or EV fleet conversions. Include deadline and publication in the subject line.
Technical & Parts Escalations
Ideal for authorized dealers and fleet-service managers handling a diagnostic case or parts stock-out. Route first through the authorized dealer, then to the regional team.
Frequently Asked Questions — Contacting MAXUS Caribbean
Quick answers about how to reach us and what to expect.
How quickly do you respond to inquiries?
Our team will review your inquiry and respond as quickly as possible. Use Send via WhatsApp on this page to message +1 (876) 565-0689.
What is the best way to reach you for urgent issues?
Phone +1 (876) 672-1845 during Kingston business hours, Monday to Friday, 8:30am to 4:30pm. For everything else, WhatsApp +1 (876) 565-0689 — replies during business hours.
Do you accept walk-ins at the Kingston office?
Walk-ins are not supported at the regional office — all dealer and fleet meetings are by appointment, scheduled via WhatsApp after an initial application or inquiry. To see vehicles in-person in Jamaica, visit China Wheels Jamaica, the authorized MAXUS dealer.
Where are MAXUS service locations?
MAXUS service is delivered through authorized dealers, not a central service centre. Jamaica is covered by China Wheels Jamaica. Other Caribbean territories do not have a dealer yet. WhatsApp +1 (876) 565-0689 to ask about your country.
Customer & Dealer Testimonials — Coming Soon
MAXUS Caribbean will publish verified customer and dealer testimonials as new territories launch. Quotes are gathered in writing with explicit consent — we never publish unverified testimonials.